XVII International Conference «Insurance in Central Asia»

The International Conference “Insurance in Central Asia”
traditionally brings together
insurers, reinsurers, brokers, regulators, investors and technology companies
to discuss the key changes shaping the region’s insurance market.

In 2026, the conference will focus on how the insurance sector is adapting to a new economic reality: the fragmentation of the global economy, the restructuring of logistics chains, the growing impact of geopolitical, climate and cyber risks, and changing customer demand driven by demographics and household incomes.

The agenda will focus on the financial resilience of insurance companies, capital and solvency, the role of insurers as a source of long-term capital for the economy, new risks for business and infrastructure, and practical growth tools: ecosystems, digital sales channels, AI, data and insurance portfolio management technologies.

Special attention will be given to demographic change and its impact on insurance demand, the development of new markets and products, the transformation of motor insurance, and practical cases in sales, customer segmentation and operational efficiency.

The conference combines strategic discussion with practical business solutions, enabling participants not only to discuss the future of the insurance market in Central Asia, but also to gain ideas for developing their own business today.

Day 1. Global Risks, Capital and Resilience of the Insurance Market

Session 1

A New Risk Landscape: Insurance in an Era of Geo-Economic Fragmentation

The global economy is going through a period of structural change: rising geopolitical risks, the restructuring of trade routes and logistics chains, and increasing regionalization of financial and production systems. Central Asia is becoming an important transit region of Eurasia, creating both new opportunities and new risks for the insurance sector.

Key issues:

• the new geo-economic environment and insurance markets;
• risks of transit economies and logistics corridors;
• insurance of infrastructure, transport and supply chains;
• new opportunities for insurance business in Central Asia.

Session 2

Financial Resilience of the Insurance Market: Capital, Solvency and the Investment Role of Insurers

This session is dedicated to the resilience of insurance companies in a volatile economy and under growing capital requirements. Special attention will be given to the role of the insurance sector as an institutional investor and a source of long-term capital for the economy.

Key issues:

• insurers’ capital and solvency;
• international standards and local regulatory approaches;
• asset quality and reserve management;
• the insurance sector as a source of “long money”;
• insurers’ participation in infrastructure and long-term financing.

Session 3

Demographics, Household Incomes and New Insurance Markets

Population ageing, changes in disposable income and financial behavior are becoming key drivers of change in insurance demand and product strategy.

Key issues:

• population ageing and new long-term risks;
• the impact of household incomes on insurance demand;
• the transformation of customer segments;
• new opportunities for life and non-life companies;
• products and services for mature customers and new consumer groups.

Session 4

Systemic Risks of the 21st Century: Climate, Catastrophes and Cyber Threats

The region’s economy is becoming more vulnerable to systemic shocks, and the insurance market must adapt to a new risk structure. This session combines discussion of climate, catastrophe and cyber threats as factors affecting both economic and insurance-sector resilience.

Key issues:

• catastrophe and weather risks;
• development of reinsurance and catastrophe solutions;
• cyber threats and digital security for business;
• cyber insurance as a new market and a new challenge;
• the limits of insurability for systemic risks.

Day 2. Customer, Distribution, Technology and Practical Business Cases

Session 5

The New Insurance Customer: Income, Behavior and Demand

A practical session on how the insurance market’s customer base is changing under the influence of demographics, household incomes and new consumption patterns.

Key issues:

• how customer financial behavior is changing;
• differences in demand across generations;
• growing interest in protection, savings and hybrid products;
• customer sensitivity to price, service and ease of purchase;
• new approaches to segmentation and retention.

Session 6

Ecosystems and New Distribution Channels: Where Insurers Meet the Customer

One of the most practical sessions of the program, focused on the transformation of insurance distribution and new partnership-based sales models.

Key issues:

• embedded insurance;
• insurance in banking, fintech and retail ecosystems;
• digital sales channels and partnership models;
• increasing reach and conversion;
• new customer journeys in insurance purchasing.

Session 7

Motor Insurance: Loss Ratio, Pricing and Technology in Portfolio Management

Motor insurance remains the largest segment of non-life insurance and at the same time one of the most technology-driven areas of the market. This session will focus on practical solutions for portfolio management and resilience.

Key issues:

• the resilience of MTPL / compulsory motor liability portfolios;
• pricing models and loss-ratio management;
• AI segmentation, antifraud and risk models;
• digital vehicle inspection, claims automation and new processes;
• international practices in motor insurance development.

Session 8

AI, Data and Operational Efficiency in Insurance

The final technology-focused session, bringing together the interests of life and non-life companies and demonstrating how technology is already transforming insurance business.

Key issues:

• AI in underwriting;
• automation of claims handling;
• data analytics and risk scoring;
• product personalization and conversion growth;
• operational efficiency and new digital tools.